Delivery & Exchange Policy

Delivery

Please find our delivery costs below: 

UK 1st Class (1-2 Working Days):  £4.99 

UK 2nd Class (3-5 Working Days):  £3.99 

Europe (3-10 Working Days):  £7.99

Rest of The World (5–14 Days):  £11.99

Please note: For international deliveries, you may be subject to additional import Fees and charges.

Refunds 
Due to hygiene reasons, We do not offer refunds. However, if you receive a damaged or incorrect item an exchange can be arranged. 

To be eligible for a exchange, you must:
- Notify us within 7 days of your purchase.
- The item must be unused and in the same condition that you received it.
- It must also be in the original packaging.
 
Exchanges 

We only exchange items if they were recieved damaged or if the wrong item was shipped. in order to exchange, you would need to return the original item back to us. Once received, the exchanged product will be sent out to you. For more information please contact us at thenuderoomltd@gmail.com.
 
Shipping
 
To exchange your product, please contact us at thenuderoomltd@gmail.com for more information.
Please note you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. Please contact us if you have any queries.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.