PLEASE NOTE: DUE TO COVID-19 WE ARE EXPERIENCING SEVERE DELAYS ON DELIVERY WHICH ARE OUT OF OUR CONTROL.
DeliveryPlease find our delivery costs below:
UK 1st Class (1-2 Working Days): £4.99
UK 2nd Class (3-5 Working Days): £3.99
Rest of The World (5–14 Days): £11.99
Please note: For international deliveries, you may be subject to additional import Fees and charges.
Returns & Exchanges
How do I place a return or exchange?
Please reach out to firstname.lastname@example.org with your order number and the products you'd like to exchange or return, and we'll take care of the rest.
All returns must be processed within 14 days of receiving the order and the item(s) must be unused and in unopened packaging.
To place a return, or if you are having trouble making a return within the 14 day timeframe, please reach out to email@example.com.
You must be able to provide your order number to place a return, and you will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded.
Refunds usually take 5-10 business days to appear on your statement.
What should I do if I receive the wrong product?
Depending on where you live, the time it may take for your exchanged product to reach you may vary. Please contact us if you have any queries.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.